Bikesdirect.com is an American online bicycle store founded in 1997. The merchant is known for providing high-quality bicycles, favorable prices and excellent customer service. Their bicycle brands include Motobecane, Gravity, Dawes, Cicli, Mercier, etc., and types include road, mountain, single and electric bicycles. Bikes Direct's bike prices are lower than traditional bike shops because they buy bikes directly from manufacturers and cut out the middleman by selling online. They also offer a bike assembly service, ensuring that the bike arrives complete. Bikes Direct’s website is easy to use and allows users to filter out the best bikes based on their needs and budget. They also offer a variety of payment options including credit cards, PayPal, Amazon Pay, etc. Customer service is one of the biggest strengths of Bikes Direct. They offer professional technical support and after-sales service that can help customers solve any bike-related issues. They also offer a 30-day return policy and a one-year free warranty to ensure customer satisfaction with their bike purchase. Bikes Direct is a professional online seller of high-quality bicycles, known for its great prices and excellent customer service. If you are looking for a bicycle with a good value for money, Bikes Direct will be a good choice. bikesdirect.com FAQ:1. How to use Bikes Direct coupon code?Using a coupon code on bikesdirect.com is easy. First, make sure that the coupon code discount applies to the bike you want to buy. Then, add the bike to your shopping cart. When you proceed to checkout, you will see a text box at the bottom of the page called "Enter Coupon Code". Enter your coupon code in this text box and click "Apply Coupon". Your discount will be applied to the order total immediately. You can only use one coupon code per order. 2. Payment method:The payment methods on bikesdirect.com include credit card, PayPal, payment by phone, and payment by mailing a check or money order. Specific credit card types include Visa, Mastercard, Discover, and American Express. If you choose to pay by mailing a check or money order, you will need to wait for payment confirmation before shipping. 3. Delivery logistics policy:Bikesdirect.com's logistics and delivery policy is that they process customer orders as quickly as possible and ship the goods within 24 hours. They use couriers such as UPS or FedEx to deliver the goods. Customers need to provide the correct delivery address when placing an order to ensure that the goods can be delivered accurately. If customers find that their order is wrong or needs to be changed, they should contact Bikes Direct as soon as possible. Bikes Direct also provides some bicycle accessories that can be installed directly on your bicycle. These accessories will be shipped within 48 hours. If customers have any questions or concerns, they can contact Bikes Direct's customer support team. 4. Return and Refund:Bikesdirect.com's return policy allows customers to return their bikes within 7 days of receiving them. If there are any manufacturing defects or shipping damages, customers can contact Bikes Direct and return the product for an exchange or full refund. In the case of a random delivery of the bike, any additional shipping costs will be borne by the customer. If the bike is damaged during use, customers need to return it within 30 days for an exchange or repair. All returns and exchanges require a valid receipt and/or order number at the time of purchase. 5. Customer Service:If you need to contact bikesdirect.com customer service, you can do so in the following ways: 1. On the Bikes Direct website, click the "Contact Us" link in the upper right corner of the page to find the "Customer Service" option. Click to enter and fill in the relevant information to submit your question. 2. Use the "Live Chat" function on the Bikes Direct website to communicate with customer service staff in real time during business hours. 3. Send an email to info@Bikes Direct and our customer service staff will respond to your email as soon as possible. 4. You can speak directly to customer service by calling 1-800-995-1625. Please note that Bikes Direct customer service hours are 9:00 AM - 5:00 PM (Central Time), Monday through Friday. |
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