Lightsonline.com is a well-known lighting mall with a good reputation in the US market. The merchant provides various types of indoor and outdoor lighting, including chandeliers, wall lamps, table lamps, floor lamps, etc. These lamps have a wide range of styles, from traditional to modern, from European to American, suitable for different styles of home needs. In addition to the lamps themselves, LightsOnline also provides a range of quality services. Their customer service team is very professional and can provide detailed product information and purchase suggestions. The merchant also provides free shipping and a 30-day no-questions-asked return policy, so that customers can buy with confidence. The official website of LightsOnline is simple and easy to operate, which makes it easy to find the lamps you need. It is also very convenient to buy lamps on the website. Customers can pay with various major credit cards or other payment methods such as PayPal. LightsOnline is a trusted lighting merchant that provides a wide range of products and quality services and is a leading brand in the US market. lightsonline.com FAQ:1. How to use LightsOnline coupon code?Using a coupon code on the lightsonline.com website is very simple. All you have to do is enter the coupon code on the shopping cart page to receive the discount. On the checkout page, you will see an input box labeled "Promo Code". All you have to do is enter the correct coupon code and click the "Apply" button. If the coupon code is valid, the discount will automatically be applied to the order total. If the coupon code is invalid, an error message will be displayed. Only one coupon code can be used per order. 2. Payment method:lightsonline.com accepts a variety of payment methods, including Visa, MasterCard, Discover, American Express, PayPal, and Affirm (an installment payment option). Customers can choose the appropriate payment method to complete the order payment according to their needs. Please note that when paying by credit card, you need to provide the correct billing address, otherwise the order may be rejected. 3. Delivery logistics policy:The logistics and delivery policies of the lightsonline.com website are as follows: 1. Logistics Company: LightsOnline uses well-known logistics companies such as UPS, FedEx, and USPS to deliver goods. 2. Delivery range: LightsOnline supports delivery throughout the Americas, including the United States and Canada. 3. Shipping Policy: Shipping costs are calculated based on the weight, volume and delivery address of the order. When the total order amount exceeds $49, you can enjoy free standard shipping service. 4. Logistics tracking: Customers can get the logistics information of the package, including shipping status and estimated arrival time, through the order page or email. 5. Return and Exchange Policy: If the goods received by the customer have quality problems or are inconsistent with the ordered goods, they can apply for return and exchange service within 30 days. Customers need to contact customer service, provide the order number and relevant information, and customer service will assist in processing. LightsOnline ensures a smooth and pleasant shopping experience for customers by using high-quality logistics services and perfect delivery policies. 4. Return and Refund:The return and refund policy of the Lightsonline.com website is as follows: 1. Refunds: If you decide to return your purchase, you can contact LightsOnline Customer Service within 30 days of receiving the item for a refund. If the refund is approved, you will receive a full refund, excluding the original shipping costs. 2. Returns: If you decide to return your purchase, please contact LightsOnline Customer Service within 30 days of receiving the item. Returned items must be unused and unassembled, and must include all original packaging, instructions, and accessories. Returns should be placed in the original packaging with the correct shipping label affixed to the packaging. 3. Return Shipping: If you decide to return your purchase, you will be required to pay for the return shipping. If there is a quality issue with the item or LightsOnline made a mistake in shipping, LightsOnline will pay for the return shipping. If you need to return an item for a refund, please contact LightsOnline Customer Service within 30 days of receiving the item and ensure that the item is unused and in its original packaging. 5. Customer Service:To contact the customer service of lightsonline.com, you can do so in the following ways: 1. On the "Contact Us" page of the website, fill in the contact form, send an email and wait for a response. 2. Use the online chat function on the website to communicate with customer service staff instantly during business hours. 3. Call the customer service department, the phone number can be found on the "Contact Us" page of the website. No matter which method you use to contact customer service, you should provide a detailed description of the problem and order information so that customer service staff can better help solve the problem. |
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