Petguys.com is an online retailer that provides pet supplies and food. The website was founded in 1998 and is headquartered in California, USA. PetGuys offers a large number of pet supplies such as pet food, pet toys, pet mattresses, and more. They have a wide range of products for different types of pets, including dogs, cats, birds, fish, reptiles, and more. PetGuys is committed to providing customers with high-quality pet supplies and excellent customer service. Their products are reasonably priced and are more affordable than other competitors. Their website is easy to use, allowing customers to easily browse different categories of products and view detailed information about the products. The website also provides a convenient search function, allowing customers to quickly find the products they need. PetGuys also cooperates with many well-known brands, such as Royal, Goat, Yucanaba, etc. The products of these brands are sold through PetGuys, which guarantees the quality and reliability of the products. PetGuys also provides free shipping service, as long as the purchase is over $49. PetGuys is a trusted online retailer of pet supplies that has earned the trust and support of many pet lovers by offering a wide range of quality products and customer service. petguys.com FAQ:1. How to use PetGuys coupon code?Using coupon codes on petguys.com is very simple. At checkout, customers only need to enter the coupon code in the "Promo Code" field in the order summary and click "Apply" to receive the discount. If the coupon code is valid, the discount will be automatically applied to the total price of the order. Customers should make sure to check the validity period and conditions of the coupon code before entering it. 2. Payment method:Petguys.com offers a variety of payment methods, including credit cards (Visa, MasterCard, Discover, American Express), PayPal, Amazon Pay and gift cards. Customers can choose the payment method that best suits their needs. PetGuys uses secure encryption technology to ensure that customers' payment information and personal information are protected. 3. Delivery logistics policy:The logistics and delivery policies of Petguys.com are as follows: 1. Delivery time: Generally, the goods will be shipped within 1-2 working days after the order is placed. 2. Logistics service: PetGuys website uses express delivery services such as UPS and USPS, which can generally be delivered within 1-5 working days. 3. Shipping Policy: PetGuys website provides free shipping service, but it needs to reach a certain order amount standard. Otherwise, the shipping fee will be calculated based on the total price and destination of the order. 4. Delivery range: The PetGuys website only delivers to the continental United States, excluding areas outside the United States and international delivery. 5. Packaging and protection: PetGuys website will take appropriate protective measures when packaging products to ensure that the order is delivered to the customer intact. The logistics and delivery policies of the PetGuys website are relatively stable, and its service scope is also relatively broad. 4. Return and Refund:The return and refund policy of petguys.com is very friendly. If customers have any problems or are not satisfied with the items they purchased, they can apply for a return or exchange within 45 days of purchase. The returned or exchanged items must be unused, unopened or undamaged, and accompanied by the original packaging and all tags. If the items received by the customer are damaged or defective, PetGuys will provide the customer with a full refund or replacement item after receiving the return. If the customer chooses to return the item, they need to pay the return shipping cost. If the item purchased by the customer is caused by PetGuys's mistake, including the wrong item or quantity, PetGuys will bear all shipping and handling costs. 5. Customer Service:To contact petguys.com customer service, you can use the following methods: 1. Call customer service at 1-877-738-6742. Customer service staff will respond within working days. 2. Send an email: You can send an email to the customer service team through the Contact Us page on the website, and they will reply to your email within 24 hours. 3. Online Chat: PetGuys provides an online chat function where you can communicate with customer service staff in real time on the website. 4. Social Media: PetGuys also has official accounts on social media platforms like Facebook, Twitter, Instagram, etc. through which you can get in touch with the customer service team. The PetGuys website has multiple ways to contact customer service, so you can choose the method that works best for you. |
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