RockAuto.com is an online auto parts store headquartered in Madison, Wisconsin, USA. Founded in 1999, the business has grown from a family business to one of the world's leading auto parts suppliers. RockAuto has a rich inventory of auto parts, covering more than 300 auto parts brands including body, interior, engine, brake system, steering system, etc. Users can easily find the auto parts they need on the website. RockAuto is committed to providing the highest quality auto parts while keeping prices affordable. The merchant offers a variety of payment methods, including credit cards, PayPal, and bank transfers, for users to pay easily. The merchant also offers users a variety of promotions, such as brand promotions, parts discounts, and free shipping, so that users can enjoy more benefits when purchasing. The RockAuto website is simple and easy to use. Users can quickly find the corresponding auto parts by entering information such as vehicle brand, model and year, and easily complete the order. The merchant also provides multiple language versions of the website, including English, Spanish, French and German, for the convenience of global users. RockAuto is a comprehensive auto parts supplier with a wide reputation in the auto parts market. Merchants provide high-quality auto parts, affordable prices, convenient payment, rich promotions, and a simple and easy-to-use website design. It is a trustworthy auto parts shopping website. rockauto.com FAQ:1. How to use Rockauto coupon code?Users can use the coupon code by entering it on the shopping cart page and clicking the "Apply" button. If the coupon code is invalid or has expired, the website will notify the user. Only one coupon code can be used per order, and some brands or categories may not be eligible for coupon codes. Users are advised to carefully review the relevant terms and conditions before using the coupon code. 2. Payment method:Rockauto.com supports a variety of payment methods, including: 1. Credit Card: Visa, MasterCard, Discover, American Express and PayPal credit cards are accepted. 2. PayPal: Use your PayPal account to make payments. 3. Checks and postal money orders: You need to send the check or postal money order to Rockauto and wait for confirmation. The product can only be shipped after the payment is completed. 4. Bank transfer: You need to contact Rockauto customer service department for detailed information. Using a different payment method may affect order processing and delivery times. Rockauto recommends using credit card or PayPal to complete payment quickly and conveniently. 3. Delivery logistics policy:The logistics and delivery policies of RockAuto.com are as follows: 1. Shipping Service: Rockauto uses FedEx, USPS and Freight shipping services for global delivery. 2. Delivery time: Rockauto usually ships within 1-2 business days after order confirmation. 3. Shipping cost calculation: Shipping cost is calculated based on order weight, destination and shipping method. Customers can check the shipping cost before checkout. 4. Shipping Insurance: Every order from Rockauto includes $100 worth of FedEx shipping insurance, if more insurance is needed, please contact their customer service team. 5. International Shipping: Rockauto can provide international shipping, but shipping costs and taxes may vary. Customers are responsible for paying customs duties and taxes in the destination country. Rockauto's logistics and delivery policies are very clear and transparent. They do their best to ensure that orders are delivered on time and provide reasonable freight calculation methods and shipping insurance options. 4. Return and Refund:rockauto.com's return policy is as follows: Within 30 days of receiving the product, all unused, uninstalled, and unopened products can be returned without reason unless otherwise specified. The customer is responsible for the return shipping fee. Returned products must be returned to the designated address in the United States. After receiving and verifying the returned product, RockAuto will refund the customer the product price within 7 business days. If the customer uses the shipping coupon provided by RockAuto, the coupon will also be reclaimed when returning the product. RockAuto does not refund products caused by shipping damage. 5. Customer Service:Users can contact Rockauto.com customer service via the following methods: 1. Visit the "Contact Us" page on the website and submit your inquiry or question by filling in the corresponding information. 2. Email customer service at service@Rockauto with questions or comments. 3. Call the customer service hotline at 1-608-661-1376 and speak to a professional customer service representative. Regardless of the contact method, the Rockauto website's service team will respond to users' inquiries and questions as quickly as possible to ensure user satisfaction. |
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