Tuft & Needle is a well-known mattress brand based in the United States, founded in 2012. Their purpose is to help people get a better experience and higher comfort in their sleep. Tuft & Needle mattresses are made of high-quality materials, such as self-developed T&N adaptive foam, high-density polyurethane foam and high-elastic polyester fiber. All mattresses are made in the United States to ensure quality and sustainability. Tuft & Needle also has an independent R&D team dedicated to continuously improving and innovating products to provide consumers with a better sleep experience. In addition to mattresses, Tuft & Needle also offers a wide range of bedding products such as sheets, pillows, and mattress protectors. Their products are rigorously tested and quality controlled to ensure consumers receive the best quality products. Tuft & Needle is committed to providing quality mattresses and bedding and offering excellent customer service. Their website offers free shipping and returns, and a 100-night free trial. Tuft & Needle also offers coupon codes and promotions to help consumers save more money. tuftandneedle.com FAQ:1. How to use Tuftandneedle coupon code?When shopping at tuftandneedle.com, you can use coupon codes to enjoy discounts or other benefits. To use coupon codes, follow these steps: 1. Shop on the official website and add the items to the shopping cart. 2. Click the shopping cart icon to open the shopping cart page. 3. At the bottom of the checkout page, find the "Enter coupon code" field. 4. Enter the coupon code and click the "Apply" button. 5. Complete the payment process to enjoy the discount. Only one coupon code can be used per order, and coupon codes may be subject to conditions and validity periods. Please read the relevant terms and conditions carefully before using the coupon code. 2. Payment method:Tuft and Needle accepts a variety of payment methods, including credit and debit cards (Visa, MasterCard, Discover, and American Express). They also support payments through PayPal. Regardless of the payment method, Tuft and Needle uses secure encryption technology to protect customer payment information. 3. Delivery logistics policy:Tuft & Needle uses UPS and FedEx to ship their products. In the continental United States, they offer free home delivery. For Hawaii and Alaska, they charge an additional shipping fee. In addition to the continental United States, Tuft & Needle also offers international shipping for an additional fee. Their products are usually shipped within 1-5 business days of purchase. After purchase, customers will receive a confirmation email with a tracking number to keep track of the status of their package. If there are any logistics or delivery issues, customers can always contact Tuft & Needle's customer service department. 4. Return and Refund:Tuft & Needle's return and refund policy is as follows: 1. Trial Period: Within 100 days of purchase, if you are not satisfied with any aspect of your purchase, you can contact the Tuft & Needle team and they will properly arrange to donate or recycle your mattress and refund you a full refund. 2. Free Donation and Pickup: If you decide to return your mattress, Tuft & Needle will arrange to donate or pick up your mattress for free. 3. Refunds: Refunds will be processed and issued within 7-10 business days after receiving confirmation that the mattress has been safely recycled or donated. 5. Customer Service:If you need to contact tuftandneedle.com customer service, you can do so in the following ways: 1. Find the "Contact Us" button in the lower right corner of the website page. Click it to fill in your question and contact information. Customer service will respond within 24 hours. 2. Send an email to support@Tuftandneedle and customer service will respond within 24 hours. 3. Call the customer service hotline: 1-877-842-2586. Customer service hours are 6:00 a.m. to 6:00 p.m. Monday to Friday, and 7:00 a.m. to 4:00 p.m. Saturday and Sunday (Pacific Time). No matter which method is used, Tuftandneedle website customer service will respond to users' questions as soon as possible and provide satisfactory solutions. |
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